Common Rewards Questions

Last Updated: Jul 31, 2015 11:06AM PDT
Party in my dorm crashed while I was watching a video did I still receive my rewards?
Unfortunately, if your app crashes part way through watching a video, we will not be able to confirm that you have watched it and cannot award you with tokens. If videos continue to crash on your device, please let us know.

I am unable to get anymore tokens
You can receive tokens from the free gift that comes every 3 hours and watching a video. It may take some time to collect tokens so check back often to see if either the gift or video is available.

I did not receive my rewards
If you did not receive your reward please try restarting your application.

Why do I always receive cash as a reward?
Cash is the most common reward you can receive, the rest of the rewards have a lesser chance of dropping. This is all based on luck so we hope you’re feeling lucky and good luck on your next spin!

Contact Support

    Tap the Help button from the top left menu button and you'll be taken to our in-game support portal where you can create support tickets as well as view current and past ones.